Dear Guest, thank you for your booking request. For the use of the bonus, we specify that: • The bonus is valid only for standard rates (cannot be combined with discounted rates for advance payment and various types of offers). • The tourist tax of the Municipality of Florence CANNOT be paid with the bonus and therefore it will come counted separately (€ 4 per person per day, children up to 12 years of age are exempt) and must be paid on arrival preferably in cash. • If you use a website, please note that the system indicates two rates, but in the case of the Holiday Bonus for technical reasons, you can only take advantage of the standard rate and not the prepayment rate. • If there are children, please note that they are counted as such up to the age of 12 years completed, after they pay as adults (so please be careful when entering the data in the request a quote). Once processed, the holiday bonus cannot be refunded or revoked in any way; in case of malfunctioning the customer is required to pay the cost of the stay to the structure. • Bookings with Holiday Bonus are NOT modifiable and in case of cancellation they do not give right to no refunds. • 80% of the cost of the stay is covered by the bonus. You must show up at check-in with the bonus + copy identity document with current address + tax code of the holder of the bonus. Warning ! The bonus once processed it cannot be returned or refunded in any way. • Any unused part does not give rise to credit and refund.
Largo Fratelli Alinari, 11 - Firenze (FI) - Directions
Codice identificativo 048017ALB0242
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